Online Fraud

Phishing Scams

A fake email, text or call impersonating a trusted organisation to steal login details and money.

Phishing Scams
What it is

Phishing Scams

Phishing is a form of fraud in which criminals impersonate a bank, government department, courier service or other trusted organisation to trick a target into handing over login credentials, card details or one time passcodes. The message usually arrives by email or text and contains a link to a convincing but fake website, or asks the recipient to call a number controlled by the fraudster. Once credentials are captured, criminals can log into real accounts, add new payees and move money within minutes, sometimes following up with a phone call from someone posing as a bank security officer to talk the victim through authorising a payment.

Common warning signs include unexpected messages asking you to verify your details or log in urgently, links that lead to addresses which do not quite match the organisation they claim to be from, pressure to act immediately or risk losing access to an account, and follow up phone calls asking you to move funds into a new or safe account. Requests to read out a one time passcode, or to keep the conversation secret from family and bank staff, are strong indicators that a phishing attempt has escalated into a live fraud.

How Duarte & Finch helps

Investigation, tracing, and full legal representation

When a client comes to us after a phishing attack, our private investigations team begins by preserving the digital trail, including the original message, the fake website, transaction records and any recorded calls, before that evidence can be altered or removed. We work to identify who received the stolen funds and how they were moved through banks, payment platforms or exchanges, building the factual record needed to support a formal case.

Where the fraud crosses borders, which phishing operations frequently do, we coordinate with Interpol and local law enforcement to support the investigation and pursue those responsible. Our team files the case with the relevant authorities and financial institutions, and provides legal representation throughout, from the initial complaint through to negotiation or litigation aimed at recovering what was lost.

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Duarte and Finch investigators reviewing a case
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Report a Case in Confidence

If you suspect fraud, or you are already a victim of one, speak with our investigations team today. Every conversation is confidential, and there is no obligation to proceed.

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